Recent Posts

Forecasters predict a near- or above-normal 2018 Atlantic hurricane season

8/13/2018 (Permalink)

Hurricane season is almost upon us and SERVPRO is ready to assist around the country when the storms arrive.  Our Storm Team has the equipment and manpower necessary to send crews before a storm makes landfall.  That way we are ready to help as soon as possible! 

For more information regarding the forecast for 2018 hurricane season visit the link below.

New satellite data and model upgrades to give forecasts a boost

NOAA’s Climate Prediction Center is forecasting a 75-percent chance that the 2018 Atlantic hurricane season will be near- or above-normal.

http://www.noaa.gov/media-release/forecasters-predict-near-or-above-normal-2018-atlantic-hurricane-season

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Louisville home, you need the company with storm damage experience and expertise. SERVPRO of SE Jefferson County can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (502) 491-8666

Water Damage cleaned up by SERVPRO

8/6/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 


However, commercial property owners/renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment .  This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing.  Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines.  This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered water damage, SERVPRO of Southeast Jefferson County will get you back up and running again. Call us anytime 24/7 at 502-491-8666 for fast help.

Strong Storms hit Jefferson County

7/31/2018 (Permalink)

It is now mid summer in Southeast Jefferson County and for the past few months all has been relatively quiet as far as strong storms and severe winds are concerned.

However, last Friday some very strong storms hit our community, SERVPRO was ready to jump into action where we were needed. The storm we experienced was spawned tornadoes, larger than golf ball size hail, lightening, strong winds and flash flooding.

We at SERVPRO want to make sure everyone is prepared as possible when these storms occur without much notice. Please make sure cell phones are always charged with SERVPRO's number (502) 491-8666, fresh working batteries in your flash lights, some cash on hand if you are able, a few gallons of fresh drinking water, and a working weather radio. These are just a few tips that could help keep your family, and loved ones, safe during storms.

Time is very important if flooding occurs to prevent more loss in your home, business, call us at SERVPRO of Southeast Jefferson County (502) 491-8666 so we can put things back together, "Like it never even happened." 

Mold Damage

7/31/2018 (Permalink)

The Ohio Valley has a change of seasons that brings many different forms of weather. In February of this year Louisville had a very wet couple of weeks which resulted in a historic flooding situation of the Ohio River.

Some homes and businesses attempted to do the dryout on their own. The hot summer months that followed are causing SERVPRO to receive a high amount of microbial growth in places that were not dried out properly after the floods in February.

Last week we received a call from a customer that had gotten my name from one of our State Farm Agents and wanted us to look at an issue on an interior wall in his condo that had received a small amount of flooding in February. He took care of the flood damage himself and was unsuccessful in drying out the structure completely.  Due to this moisture left behind there was a large amount of mold growth on both sides of the wall that had formed rather quickly. We stepped in and resolved the issue quickly, "Like it never even happened."

If you suffer a water loss it's best to consult a professional so you don't have to worry about mold growing in your home or business.

10 Fire & Fire Damage Facts

7/16/2018 (Permalink)

Here are 10 important things to know about fires.

1. In a fire, more people die from inhaling smoke than from the flames. Never think that if you avoid the flames you are safe. Always keep away from smoke.

2. Soot is a coating of fine, black dust created when wood, coal, or oil-based substances are burned.  These carbon particles float into the air and settle anywhere.  Inhaling soot can caused severe lung deficiencies or even death. 

3. If soot contaminates items in your home or business, a fire restoration service provider like SERVPRO of Southwest Jefferson County must assess the damage to see if restoration is possible.

Need Fire Restoration Advice Or Services? Call SERVPRO Of Southeast Jefferson County At (502) 491-8666

4.  The worst possible effect of soot is its tendency to cause cancer and cause serious defects in  newborns. Soot produces polycyclic aromatic hydrocarbons. These hydrocarbons are responsible for gene mutation for particular groups of genes. They can cause birth defects and increase the chances of getting cancer.


Water’s Good And Bad
5. Water’s great at putting out most fires but the water itself can cause great damage. You must make sure, after the fire is out, that your home or business is completely dried. If you don’t, mold, mildew, and other consequences will lead to further damage and loss. This is why SERVPRO provides industrial dehumidifiers and air movers to dry saturated carpets, padding, furniture, and any other wet items.

6. Mold colonies can begin to grow just 48 hours after water damage occurs.  The combination of fire, water, and mold damage to your commercial property or home could result in a complete loss if not handled properly. See our posts about mold,  mold myths, and how to clean up mold.

7. Use caution if you decide to do some of the cleanup after a fire. Never start your cleaning process until you’re properly attired. Wear heavy-duty gloves, safety goggles, and a face mask. Carefully cover your nose and make sure your safety glasses have no place for dust or soot to get into your eyes.

Why Firefighters Break Windows And Cut Holes In Roofs
8. Firefighters are true heroes. However, they often must break windows and cut holes in the roof of buildings on fire. As a fire burns, the fire moves up and down and across, growing very fast. Firefighters break windows and cut holes in roofs to provide ventilation that slows the fire’s growth. Ventilation also helps get rid of dark smoke that makes it hard for firefighters to see where they’re going. The holes and broken windows help firefighters fight the fire more quickly. The bottom line is that breaking windows and cutting holes in roofs help save lives and property. 

9. Firefighters will also cut holes in walls at times. That’s not about ventilation. It’s done so the fire department is sure that the fire is completely out. Fire departments don’t want to risk leaving a fire that’s not visible but is still active inside the walls or in other hidden places.

10. If you have a fire, get a copy of the fire report. In most areas, a fire report is a public document. Ask for it at the fire department or fire marshal’s office. The fire report will help you with information that your insurance company and other official offices may request.

Here To Help 
The team at SERVPRO of Southwest Jefferson County has specialized training and experience in fire restoration services and natural disaster cleanup.

Call SERVPRO of Southeast Jefferson County 502-491-8666 anytime, 24/7.

The Flood of 2018 and The Louisville Boat Club

5/30/2018 (Permalink)

For over 140 years The Louisville Boat Club has stood as one of the nations oldest organized clubs.  With all the amenities, this private club has been  home to tennis, swimming, squash, and boating enthusiasts for years.  Gazing out from the front steps of the clubhouse one can enjoy a beautiful Ohio river sunset, or pass the time watching river boat traffic flow east to west.  But life on the river can turn from serene and pleasant, to dangerous and destructive when heavy rains and flooding happen.  Such was the case when SERVPRO of Southeast Jefferson County was called into assist The Louisville Boat Club, during the floods that occurred in late February 2018.

Being less than 150 yards from the Ohio River, The Louisville Boat Club has always been susceptible to flooding, and over the years the river has threatened the club many times.  On February 23rd the Louisville Metro area received a massive amount of rainfall that caused the Ohio River to rise to historical levels. In no time The Louisville Boat Club found itself engulfed by the river. Staff members inspected the damage initially by boat, and they knew with over 12 feet of water inside the clubhouse they had a long road ahead of them. SERVPRO of Southeast Jefferson County responded on March 2nd after the Ohio had receded, and the initial cleanup began.

SERVPRO of Southeast Jefferson County arrived with our 2 Storm Trailers filled with over 70 air movers and 30 dehumidifiers. With the scope of the job being so massive SERVPRO sent 2 Project Managers, 4 Crew Chiefs, and over 40 workers to begin the process of restoring the property back to pre-flood conditions.  Since we were dealing with Category 3 water (river water) it was a must to protect the health and safety of our crew.  Each crew member was outfitted with a PPE suit which protects the body from exposure to harmful substances and material.

Once everyone was in position and had the right protective suits on we began clearing the parking lots of mud and debris.  Fire hoses that were donated from the St, Matthews Fire Dept. were used to clean  the parking lots and Bobcats were utilized to move mud and heavy material.  While crews were busy cleaning the outside of the clubhouse with pressure washers other crews were inside making 4 ft flood cuts to affected drywall and ripping out carpet and other non-salvageable materials. Dehumidifiers and air movers were set up throughout the clubhouse to insure that proper drying techniques were employed.

Crews also worked pulling affected paneling and insulation in the indoor tennis facility, pressure washed the pool house, and had to do some light demo work to the squash courts in order to restore them back to regulation. SERVPRO of Southeast Jefferson County spent over 2 weeks onsite to help restore The Louisville Boat Club back to the way it was before the floods.  With the springtime rains upon us call SERVPRO with any flooding or water issues.

Commercial Client Benefits

5/30/2018 (Permalink)

Multi-family, Residential and Commercial Property Managers

At SERVPRO of Southeast Jefferson County we understand the value of a quick response and fast turn around time when it comes to an emergency situation for a commercial and residential property. A quick response time can mean a reduction in the size and scope of the damage, and the difference between having a chance at saving business critical documents and equipment for the clients that are most important to you.

Louisville, Kentucky and the surrounding areas have been hit with all sorts of weather this year such as deep freezing temperatures and record flooding. Our crews were out mitigating various types of water damage, remediating and restoring apartment complexes, commercial offices, retail establishments, and university properties.

Commercial Client Benefits

Choosing SERVPRO of Southeast Jefferson County for your commercial damage mitigation accrues you benefits not limited to:

    • Working with you to tailor the solution to you, priding ourselves in accurate and straightforward communication.
    • SERVPRO is the leader in commercial damage mitigation.
    • Every large commercial loss is supervised by a local commercial operations manager to help ensure seamless communication and timely mitigation.
  • The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

February showers bring flooding to Kentucky

4/24/2018 (Permalink)

They say April showers bring May flowers, except in The Ohio Valley. In this case, February showers brought record rainfall to our area, which resulted in massive flooding. The professionals at SERVPRO of Southwest Jefferson County were called in to help clean up what was left over from the flooding.

While in the middle of numerous current jobs, a priority service agreement customer called in with four inches of water in their basement. We put a crew right on the job to help get them back to normal. The priority service agreement was the reason why this customer did not have to wait in the LONG line of jobs that were piling up from the 300+ calls our office received after the flood.  This job carried an added problem seeing that this church had a food bank in the basement that provides vital needs to the community. Because of the priority service agreement we were able to put them back to pre-flood conditions in a short amount of time allowing them the opportunity to do the work the community so desperately needs.

Hardwood floor dry out with Dri-Eaz floor drying systems

1/16/2018 (Permalink)

Water Damage Hardwood floor dry out with Dri-Eaz floor drying systems Note: There was sun damage to this floor where a rug had set for an extended period of time. This was not related to the water damage.

SERVPRO of Southeast Jefferson County successfully dried out this custom hardwood floor for our residential customer using the Dri-Eaz floor drying system.  

Wood floors are highly vulnerable to water damage, but by using Dri-Eaz floor drying systems, in many cases these expensive floors can be returned to like-new condition.   

This water damage was caused by a toilet tank breaking in a bathroom directly above the hardwood flooring causing an excessive amount of water to come through the ceiling.  Upon arrival of our certified technicians the custom designed hardwood flooring had already started to show signs of buckling.  But, with the help of the Dri-Eaz equipment we were able to successfully dry out the flooring and get it ready to be restored to it's original condition.

When Water Damage Happens, Call SERVPRO of Southeast Jefferson County for Service

1/16/2018 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO of Southeast Jefferson County. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget.

What You Can Expect From a Water Damage Restoration Service

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

Once water damage in Louisville has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry.

Contact Your Local Residential Water Damage Service

SERVPRO of Southeast Jefferson County is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (502) 491-8666.