Recent Posts

Summer Grilling Safety Tips

7/17/2017 (Permalink)

Grill Safety to consider when breaking out your inner backyard culinary skills.

July is a peak month for summer grilling fires.  The Memorial Day weekend is approaching quickly, it’s time to dust off the grills and let the inner backyard culinary skills to work.  As exciting as it is to break out the grill for the official start of the summer season right, we have to always consider the safety that needs to be taken when preparing to light up the grill.

NFPA (National Fire Protection Agency) says that the U.S. fire department responded to an average of 8,900 home fire that involved the use of grills, hibachis, or barbecues per year.  These 8,900 fires caused annual averages of 10 civilian deaths, 160 injuries, and $118 million in direct property damage. Almost all the losses resulted from structure fires. The leading causes of grill fires were a failure to properly cleaning of the grill, placement of the grill because it was placed to close to a structure, and leaving the grill unattended. Five out of six (83%) of grills involved in home fires were fueled by gas while 13% used other sources of fuel.

Precautions to take while grilling


  • Stay alert when grilling. Avoid grilling when you are tired or have consumed too much alcohol.
  • Do Not leave your grill unattended.
  • Keep the grill in a place that is free from flammable items and away from porch rails, and low lying branches.
  • Keep children and pets as far away from the grill as possible
  • Check the gas tank hose for leaks before using it for the first time each year.

NOTE: A light soap and water solution applied to the hose is a great way to check for leaks. You can often smell a propane leak, but propane will also release bubbles when the soap and water solution is applied. If you detect a leak, turn the gas tank and grill off. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.

  • Always make sure your gas grill lid is open before igniting.
  • If you smell gas while cooking, immediately move away from the grill and call the fire department. Do not move the grill.
  • If the flames go out for any reason, turn the grill and gas off and wait at least 15 minutes before re-lighting it.
  • Keep your grill clean by regularly removing grease or fat buildup from the grates and trays below.

Charcoal grill safety tips to consider:

  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquid to the flames.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • Electric charcoal starters do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container with a lid.

Have Smoke or Fire Damage? Call (502) 491-8666

Why Mold isn't a DIY project

7/17/2017 (Permalink)

Why Mold Removal May Not Be an Ideal DIY Project

There are over 1,000 types mold found in North America (Louisville, Kentucky). Did you know mold will eat just about anything? This includes metals, concrete, fabric and wood.

People (living in Louisville)  spend about 90% of our time indoors. This makes mold and it’s destructive nature a major concern for many of us. Search DIY mold removal on the internet and you will find tons of articles suggesting different ways to rid your home of mold yourself. One of the most common suggestions is spraying the mold with bleach or some other concoction aimed and killing it. Mold cleanup is not that simple.

The EPA ( United States Environmental Protection Agency) has come up with a rigid set of guidelines for mold removal. The Mold Remediation in Schools and Commercial Buildings document recommends that you should only attempt to remove mold yourself if the area impacted is less than roughly a 3ft. by 3 ft. patch. Even in this instance you should first wear protective gear and fix any leaky pipes or issues that caused the mold damage. IICRC ( Institute of Inspection Cleaning and Restoration Certification) does not recommend spraying but promotes removal of mold and proper air filtration.Major steps in a proper mold remediation process includes  analysis of the impacted area, thorough drying, fixing any causes of water and wetness as well as wearing  proper protective gear during the process.

Before you take the health and monetary risk of improper mold remediation review the EPA guidelines and contact your local Louisville, Kentucky mold remediation and abatement professionals to have an analysis of the area. This will give you a better idea if your mold problem is a do it yourself project or not.


As a trusted leader in the restoration industry, SERVPRO of Southeast Jefferson County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like it never happened" Contact us for more information.

Have Questions? Call Us Today – (502) 491-8666

Equipment Cleaning

1/30/2017 (Permalink)

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.  

We at SERVPRO of Southeast Jefferson County take pride in keeping ALL of our equipment clean and in proper working order so it is available any time a disaster may strike your home or business.  If you'd like to schedule a tour of our facility please call our office and ask for our Marketing Manager, David Sheehan.

Have Questions? Call Us Today – (502) 491-8666

Understanding Types of Water Damages

1/17/2017 (Permalink)

Did You Know…Water damages are categorized into three different types based on the SOURCE where the water loss came from?

Common sources of water losses are broken water pipes, defective appliances, natural disasters, and structural failures.

These losses can happen to ANY home or business owner and understanding the different types can help you as a homeowner or business owner.

  • Clean Water = Category One

Clean Water is treated water that does not contain any waste, and has not been used. Examples of clean water damages are broken pipes, overflowing sinks, and defective appliances. This type of damage presents few health risks to humans during removal.

  • Gray Water = Category Two

Gray Water is water that has been used and carries waste products, but does not contain human waste. Examples of Gray water damages are overflowing washing machines, toilet overflow with no solid matter. Generally this type of damage does present the hazard of spreading diseases but could cause sickness if exposed through touching or drinking.

  • Black Water = Category Three

Black Water is unsanitary water. Examples of Black Water are sewage backups, flood water. This type of damage can contain disease-causing organisms as well as possible chemical contaminates.

*The names of water types-clean, gray or black are not based on actual water color, but what it contains*

*Clean water becomes Gray water, and Gray water becomes Black water, the longer water sits*

TIMELY mitigation is KEY in preventing secondary damage to contents and structure. Secondary damage can be mold growth, warped flooring, carpet delimitation, musty odors, etc. WHAT DOES THIS MEAN? The faster water is removed the less damage that will occur. This will ultimately save the property owner and insurance company money and prevent costly repairs to the property.

SERVPRO of East Louisville's goal is to RESTORE rather than replace a damaged structure or contents in order to save time and money for our customers.

Do You Have Water or Flood Damage?
Call Us Today – (502) 897-3608

Prevent Frozen Pipes and Water Damage

1/6/2017 (Permalink)

Water expands when frozen, this results in tremendous pressure being put on your plumbing which can result in a pipe bursting and lead to a flood and water damage. Below are a few simple tips you can follow to prevent this from happening to you.

Prevent Frozen Pipes


  • Remove, drain and store outdoor hoses, and close all valves leading to outside water sources.
  • Search for water supply lines in unheated areas, ensure that they are closed.
  • If you cannot close pipes in unheated locations, consider switching to insulated pipes or placing a sleeve over them.
  • Open Kitchen and Bathroom cabinet doors to allow warm air to circulate to the plumbing.
  • In extremely cold situations let the water drip (run very slowly), running water will help prevent your pipes from Freezing. 


Thaw Frozen Pipes


  • Do not turn the water on full force right away, let a trickle come out for a short period of time.
  • Keep the faucet open when treating frozen pipes.
  • Apply heat to the frozen sections using a heating pad, hair drier or any other safe heat source.
  • Check all pipes to ensure all are clear and not frozen.


In the event of a pipe burst or any water damage the most important thing to do is shut off the water immediately and then contact SERVPRO of Southeast Jefferson County to remove the water and affected contents.

How to Save Countless Dollars

Often in the event of water damage individuals tend to wait too long to respond, or simply call the wrong people to respond.  When you call SERVPRO of Southeast Jefferson County to respond we act swiftly to contain and remedy the situation. This not only prevents future damage but also saves you money. 

The Process

  1. A SERVPRO of Southeast Jefferson County Project Manager will be dispatched to your location to turn off the water source if possible and evaluate the situation.
  2. One of our local response teams will be dispatched to the water damage.
  3. The water will be contained and completely removed.
  4. The affected contents will be contained, removed and restored if possible.
  5. We will then bring in our advanced air moving and dehumidification equipment. Our experts will set up the air movers and dehumidification equipment for an efficient and complete drying.
  6. We will continuously return to the site to ensure that the affected area is properly drying, and to ensure that all the moisture has been removed.
  7. A Post-Job evaluation will be made to confirm all the moisture and affected contents have been removed and the situation has been remedied. 

Professional Cleanup for Water Damage

9/29/2016 (Permalink)

Water Damage Professional Cleanup for Water Damage Water Damage Restoration

When Water Damage Happens, Call SERVPRO of Southeast Jefferson County for Service

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO of Southeast Jefferson County. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget.

What You Can Expect From a Water Damage Restoration Service

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

Once water damage in Louisville has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC. We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry.

Contact Your Local Residential Water Damage Service

SERVPRO of Southeast Jefferson County is here to be your one-stop water damage cleanup and restoration authority. For all fire, mold, and water issue, we are fully equipped and qualified to address and solve them quickly. We are locally owned and operated and can be contacted at any time of the day or night. (502) 491-8666.

Wood Floor Dying After A Water Damage In Southeast Jefferson County

9/8/2016 (Permalink)

Water Damage Wood Floor Dying After A Water Damage In Southeast Jefferson County Hardwood Floor Water Damage Before Drying

Southeast Jefferson County Wood Floor Drying

SERVPRO of Southeast Jefferson County specializes in drying water damaged buildings for over six years now.  In our experience in Louisville water damaged wood flooring is an "it depends" type of evaluation.  Laminate, composite and engineered floors are great but they do not tolerate any significant level of moisture or water damage to their wood. On the other hand solid wood flooring can be restored if handled by the proper specialists.


  1. Determine of the floor is salvageable.  Solid wood floors that have cupped but are not completely buckled stand the best chance for restoration.
  2. Remove the bulk moisture.  Most of the moisture absorbed by a wood floor is not from the top surface but from the bottom.   Wood will continue to slowly absorb water if there’s a source for it to draw from.  Not removing the bulk water can cause the floor to continue cupping, even after the drying system is in place.
  3. Installing vacuum panels.  Professional water damage vacuum panels are the only way to dry a wood floor. Since the vacuum panels pull air through the flutes of the flooring, it’s more important to cover the highest number of planks as possible.
  4. The faster you can dry the floor, the better off you’ll be.  Time is working against you. Mold is capable of growing on most materials with a relative moisture level of 16% or higher.  A water damaged wood floor can remain above 18% MC for over a month.  The moisture, temperature and dust layer beneath a wet wood floor provides an environment for mold growth.  Leaving wet floors naturally air dry is not worth the potential risk.
  5.  Basic drying principals must be respected with trying to save a cupped wood floor. The air temperature must be high enough to allow evaporation.  This is when you bring in desiccant dehumidification. The finish on a wood floor allows very little moisture to move through it.  You can’t dry a wood floor by simply placing airflow on its surface.  Specialty drying systems are needed to achieve sufficient airflow through the floor to produce superior drying results.  

Do You Have Water or Flood Damage?
Call Us Today – (502) 491-8666

Louisvile Mold damage - What to Do If You See or Smell Mold Damage in Your Louisville Home?

8/25/2016 (Permalink)

Mold Remediation Louisvile Mold damage - What to Do If You See or Smell Mold Damage in Your Louisville Home? Mold Remediation

What to Do If Your Louisville Home Has Mold Damage?

For the vast majority of homeowners in Southeast Jefferson County, mold damage does appear, at some point, in or around their property. And, a little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem.

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed.

Understanding Containment

The first thing that will happen, after you have consulted a professional Louisville, mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property.

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the mold damage in Louisville properties. They seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. It is where heavy duty equipment will be set up to dry, repair, and treat the affected space.

Getting to Grips with Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health.

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure.

If You See Signs of Mold, 
Call Us Today – (502) 491-8666

Why Choose SERVPRO of SE Jefferson County?

3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of Southeast Jefferson County

8/11/2016 (Permalink)

Fire Damage 3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of Southeast Jefferson County Lightning strikes a home during a thunderstorm

3 Quick Tips To Help Prevent Lightning Fire Damage: SERVPRO of East Louisville

SERVPRO of Southeast Jefferson County has cleaned up our fair share of fire damage caused by lightning.

Lightning strikes the earth's surface about 100 times every second and it can reach temperatures 5 times hotter than the surface of the sun. About 10-20% of those strikes have the potential to cause a fire.

Thunderstorms and lightning strikes have been causing quite a bit of damage in the Louisville area. We are experts in fire damage cleanup, and we believe in safety first. Below we've provided 3 tips to help prevent fire damage caused by lighting.

1. Avoid using water during a thunderstorm. Taking showers, washing dishes, even washing your hands could put you and the structure you are occupying at danger. Water, especially water that contains minerals can be great for conducting electricity. Definitely do not go swimming. Lightning regularly strikes water and swimming during a thunderstorm is one of the most dangerous things you can do.  

2. In recent years the cost fire damage cleanup caused by lightning has gone up. This is mainly because the average household owns more electronic equipment. During a thunderstorm be sure to unplug things like computers and televisions. Also, do not use landline phones during a storm. A surge protector is also a good idea. They do not always protect against large direct lightning currents. But, the device does attempt to limit the voltage supplied to an electrical device by either blocking or by shorting to ground any unwanted voltages above a safe threshold.

TIP: Check your homeowner's insurance policy. Not all policies cover electronic items lost or damaged during lightning and thunderstorms.

3. Invest in a professionally installed lightning protection system. Lightning rods create a network of low resistance paths for lightning currents  to travel. Using them can help you direct the lightening towards the ground and cause less damage to the building structure.

FUN FACT:The Empire State Building is a lightning rod for it's surrounding area. It is struck by lightning an average of 23 times per year. For more information on lightning protection systems keep reading our blog!

As a trusted leader in the restoration industry, SERVPRO of Southeast Jefferson County has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs. "Like It Never Happened" Contact us for more information.

Have Questions? Call Us Today – (502) 491-8666

Soda Blasting - Commercial Tractor Trailer

8/4/2016 (Permalink)

Cleaning Soda Blasting - Commercial Tractor Trailer Before and After Soda Blasting of Metal Sealer Contamination in the the bed of a cargo tractor trailer.

SERVPRO of Southeast Jefferson County can provide a solution to clean up any commercial or residential disaster.  

Our certified technicians used the Soda Blasting cleaning technique to strip off the contaminated meterails before cleaning the entire tractor trailer.  The contamination was caused by a drum of metal sealer spilling all over the entire cargo trailer.  

The image shows a great representation of the before and after using the Soda Blasting method to remove the metal sealer.

From Wikipedia, the free encyclopedia:

Sodablastingis a process in which sodium bicarbonate is applied against a surface using compressed air. An early use was to restore the Statue of Liberty in the 1980s.[1] It is a very mild form of abrasive blasting, much milder than sandblasting.

Sodablasting is a non-destructive method for many applications in cleaning, paint & varnish stripping, automotive restoration, industrial equipment maintenance, rust removal, graffiti removal, molecular steel passivation against rust, oil removal by saponification and translocation, masonry cleaning and restoration, soot remediation, boat hull cleaning and for food processing facilities and equipment.

Contact SERVPRO of Southeast Jefferson County today to discuss any cleaning or restoration needs.  (502) 491-8666