Recent Posts

Why it's important to call SERVPRO at the first sign of water damage

2/15/2019 (Permalink)

The amount of damage water can cause is amazing and often underestimated by homeowners. Excess moisture is bad enough, but when a home is flooded or hit with a plumbing disaster (like a busted pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. 

Floods, sewage back flows, and other sources of contaminated fluid usually cause the worst damage.  Water can be filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow in an alarming rate in contaminated fluid, and severe health risks can be caused by these contaminants.

This problem is compounded by the composition of most homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores, and any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

SERVPRO of SE Jefferson County will dry the home quickly and apply antibacterial, antiviral, and anti fungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home.

Have Water or Flood Damage?
Call Us Today – (502) 491-8666

Space Heater Fire Prevention

2/5/2019 (Permalink)

SERVPRO of Southeast Jefferson County has been dealing with an abundance of fire jobs during the past couple of months. A majority of the fires we have been responding to have most likely started from space heater malfunctions. There are some things you can do to help with the prevention of a space heater starting a house fire.

  • Before using any space heater make sure that you inspect the heater for cracked plugs or loose connections.
  • Make sure you NEVER leave a space heater on unattended, turn it off before leaving a room or going to bed and do not let animals or children near the space heater unattended.
  • Keep everything that is flammable at least three feet away from the space heater (Curtains, furniture, clothing, and etc.).
  • Plug in the space heater directly into the wall, do not plug into an extension cord or surge protector. Plugging it into these devices could cause the surge protector to overheat resulting in a fire.
Space heaters are one of the biggest starters of house fires, if you use these tips they can reduce the likeliness that SERVPRO of Southeast Jefferson County will be doing fire remediation work at your home.

Ground Repair

2/5/2019 (Permalink)

s winter goes on and we go back and forth with temperatures from the 40's to below freezing, the ground will go back and forth from freezing to thawing during those fluctuating temperatures.  As this happens during the winter months and into the spring, this will cause the ground around the exterior of buildings and houses to pool water. 

When we have rain or snow melting this can cause leaks around the foundation of your home or business.  You should do checks on the exterior and interior of buildings and houses to make sure there is no water coming in and causing water damage. 

Once the areas are checked you should go back and add soil and/or sod to those areas to fix the pooling of water and fix drainage to take water away from the foundation.  On the interior if cracks or leaking occurs you should take measures to fix any of those areas where water is coming in.  Once the cracks have been fixed any water damage should be mitigated properly to decrease your chances of any secondary issues such as mold.

Taking these steps will help keep your building or home dry on the inside and keep water from pooling around the perimeter.

We are a localized restoration service that gets the job done quickly and efficiently. Call SERVPRO of SE Jefferson County to book a service. 

Have Water or Flood Damage?
Call Us Today – (502) 491-8666

What to do in the early stages of a house fire

1/30/2019 (Permalink)

SERVPRO of Southeast Jefferson County heard about a house fire in the local area and showed up on the scene not long after the firefighters had put out the flames. Losing your home can be a very difficult thing to deal with, so SERVPRO wants to do what we can to provide customers with information on the steps to take during the early stages of the fire restoration process.  We are here to help. 

Our team of certified technicians and managers made sure that whenever the homeowners were ready to call their insurance company they would assist them with providing temporary housing situation until their home was inhabitable again. The next step is boarding up the home to ensure that the items remaining inside will not be stolen so the customer does not have to worry about losing the items that weren't damaged in the fire after the fact. Once the customer's insurance company approves our scope of work we will start the clean up and rebuild to get their home back to the way it was. 

Our hope is that you, or a family member, never has to deal with a loss of this magnitude.  However, if you are ever in a situation where you have a big loss in your home whether its with fire, water, or mold, just remember that SERVPRO of Southeast Jefferson County is here to help. We want to make the whole process as easy and seamless as possible for the customer.

Prevent frozen pipes

1/30/2019 (Permalink)

Southeast Jefferson County recently had some ugly weather where it went from above freezing to single digit temperatures very quickly. Weather that goes from above freezing then dropping that low for several days can cause pipes to freeze and burst in homes and businesses.  

In Louisville this is a very common occurrence due to the constant fluctuating of weather temperatures. There are several ways to try to help prevent this from occurring. One way to help prevent this from happening is to make sure the heat in your business or home is at or above sixty eight degrees, having the temperature regulated inside the home will help make sure the pipes do not get cold enough to freeze.  

Another tip to help prevent this from happening is having faucets in your home dripping water throughout the home. This maintains movement of water through the pipes so there is less of a chance for it to freeze inside the pipes.  

Use these helpful tips and you should not have to deal with a burst pipe in your home or business, but if in this bad weather you still have a burst pipe in your home or business SERVPRO of SE Jefferson County has the experience and the staff to take care of your problem “Like it never even happened.”

Sprinkler Damage to Downtown Louisville Skyscraper

1/30/2019 (Permalink)

SERVPRO of SE Jefferson County was recently called out to a skyscraper building downtown that had their sprinkler system burst on the twenty-fourth floor, the damage from the water affected all the way down to the twentieth floor. For SERVPRO of SE Jefferson County this was an "all hands on deck" job.  All of the production staff, the marketing team, and several office staff were at the building helping to perform the remediation work. 


There were large amounts of standing water on the affected floors that needed to be extracted.  Our team of certified technicians removed all of the damaged ceiling tiles, extracted the water, and removed any other damaged items in the office areas. 

The next step was to set up air movers and dehumidifiers to begin the dry out process. The equipment was set to get all of the moisture out of the affected areas, the air movers keep the moisture in the air moving around to get closer to the dehumidifier so it can be removed from the air. 

Emergencies like this happen on a regular basis, SERVPRO of SE Jefferson County has the experience and the team needed to take care of the problem and make your residence or commercial building is back to normal, "Like it never even happened."

Large loss mold

1/16/2019 (Permalink)

SERVPRO of Southeast Jefferson County was called out to a large warehouse to perform mold remediation on their property. We immediately went onto the property and started the mold remediation process. Our certified technicians take mold jobs very seriously and work very hard to make sure your home or business is safe and clean.

The first step in the remediation process is air filtration, we used equipment to pull all of the microscopic mold spore out of the air. Step two is to removed drywall or subfloors that have extensive damage done to them where they cannot be salvaged. Step three is to wipe down any surface that has been affected by mold with an anti-fungal and antimicrobial treatment that kills mold and keeps mold colonies from forming. Finally after all belongings, contents, and surfaces have been removed and treated for mold the process of restoring all the removed drywall and sub-flooring, making the property look "Like it never even happened."

Does your home or business have mold damage?

1/15/2019 (Permalink)

Mold can be caused by issues you might not know exist in your home or business.  HVAC units can cause mold to grow.  Sometimes people think that visible water is the only way you can get mold.  That's not true.  Mold can hide in clothing, behind wall paper, behind drywall or moldings, in crawlspaces, and many more places you might not think of. 

Mold can easily grow on clothes and fabric if you have too much moisture in your home. Clothes made of cotton or other organic materials make great food sources for mold and mildew to live on.

It's best to consult a professional when dealing with mold.  However, if you feel comfortable trying these steps to remove mold from clothing see below.

Tips to keep in mind when removing mold from clothes:

  1. It's best to wash your clothes in hot water. Hot water kills mold more effectively than cold water and better removes mold spores and allergens too. Of course make sure you don't use water so hot that it can damage your clothing.
  2. When you're washing your clothes with a mold killing solution, it's best to wash them through at least two full cycles. Then after your clothes have been washed hang them on the line in the sun. The heat from the sun and the sun's ultraviolet light help to kill mold.

There are quite a few solutions you can wash moldy clothes in to get rid of the mold. Some good ones include:

  • Bleach
  • Borax
  • Vinegar
  • Baking soda
  • Mold killing detergent

For the full article and a step-by-step explanation of the cleaning process, click here.

Drury Inn - Commercial ERP

1/11/2019 (Permalink)

At SERVPRO of Southeast Jefferson County we understand that keep your guest satisfied is your top priority, and you can rest assured that you are ours.

When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resumes as quickly as possible.

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guest can enjoy your services with minimal impact. Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.

Because of the Emergency Ready Profile done at the Drury Inn, they called SERVPRO of Southeast Jefferson County to put them back to normal.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Frozen Pipes can cause major damage in Southeast Jefferson County

1/11/2019 (Permalink)

Winter can bring many issues to the area regarding water and fire restoration. Many commercial buildings have been impacted by frozen pipes in the past and it's not too late for those frigid temperatures to hit Louisville this year.  

A large university in our area had a number of dorms and class rooms affected by water damage due to frozen pipes last year. This happens for a number of reasons, but the majority that we see are either unoccupied buildings or seldom used buildings like churches and dorms.  These vacant buildings become targets for frozen pipes because usually the heat is turned off or extremely low.  Although some of these disasters are unavoidable, many can be prevented by turning the heat up, or leaving the water in the pipes running by slightly opening faucets.

When the unavoidable happens, call the people at SERVPRO of Southeast Jefferson County and we can help make a very stressful and chaotic situation become more tolerable.